@layer reset, tokens, base, layout, components, utilities, responsive;

@layer reset {
  *, *::before, *::after { box-sizing: border-box; }
  html { scroll-behavior: smooth; }
  body, h1, h2, h3, h4, p, ul, ol, figure, blockquote { margin: 0; }
  ul, ol { padding: 0; }
  img, svg { display: block; max-width: 100%; }
  button, input, select, textarea { font: inherit; }
  button, select { cursor: pointer; }
}

@layer tokens {
  :root {
    color-scheme: light;
    --pine-950: #062f2c;
    --pine-900: #0a3d39;
    --pine-800: #0d4742;
    --pine-700: #175d56;
    --pine-100: #dcebe7;
    --pine-50: #edf5f2;
    --ink: #163331;
    --muted: #5c6c69;
    --cream: #f4efe6;
    --cream-deep: #e8dfd1;
    --paper: #fffdf9;
    --white: #fff;
    --gold: #b68b4c;
    --gold-light: #ead8b9;
    --rose: #9b4b45;
    --rose-light: #f8e9e7;
    --success: #24715e;
    --success-light: #e5f3ed;
    --line: #d9ded9;
    --shadow-soft: 0 1.25rem 4rem rgb(7 48 44 / .08);
    --shadow-card: 0 .75rem 2rem rgb(7 48 44 / .08);
    --radius-sm: .6rem;
    --radius-md: 1rem;
    --radius-lg: 1.6rem;
    --radius-xl: 2.25rem;
    --content: 74rem;
    --font-display: Georgia, "Times New Roman", serif;
    --font-body: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  }
}

@layer base {
  [hidden] { display: none !important; }
  html { background: var(--cream); }
  body {
    min-width: 0;
    min-height: 100vh;
    color: var(--ink);
    background: var(--paper);
    font-family: var(--font-body);
    font-size: 1rem;
    line-height: 1.65;
    -webkit-font-smoothing: antialiased;
  }
  body::before {
    position: fixed;
    inset: 0;
    z-index: -2;
    content: "";
    background:
      radial-gradient(circle at 8% 12%, rgb(231 216 188 / .42), transparent 28rem),
      radial-gradient(circle at 96% 42%, rgb(220 235 231 / .5), transparent 30rem),
      var(--paper);
  }
  h1, h2, h3, h4 {
    color: var(--pine-950);
    font-family: var(--font-display);
    font-weight: 500;
    line-height: 1.08;
    text-wrap: balance;
  }
  h1 { font-size: clamp(2.65rem, 8vw, 5.85rem); letter-spacing: -.045em; }
  h2 { font-size: clamp(2rem, 5vw, 3.65rem); letter-spacing: -.035em; }
  h3 { font-size: clamp(1.35rem, 3vw, 1.8rem); letter-spacing: -.02em; }
  p { text-wrap: pretty; }
  a { color: inherit; }
  strong { color: var(--pine-950); }
  :focus-visible { outline: 3px solid var(--gold); outline-offset: 3px; }
  ::selection { color: var(--pine-950); background: var(--gold-light); }
}

@layer layout {
  .container { width: min(calc(100% - 2rem), var(--content)); margin-inline: auto; }
  .narrow { width: min(calc(100% - 2rem), 48rem); margin-inline: auto; }
  .section { padding-block: clamp(4.25rem, 8vw, 7rem); }
  .section-sm { padding-block: clamp(2.75rem, 6vw, 4.5rem); }
  .section-tint { background: var(--cream); }
  .section-pine { color: rgb(255 255 255 / .82); background: var(--pine-950); }
  .section-pine h2, .section-pine h3, .section-pine strong { color: var(--paper); }
  .section-header { display: grid; gap: 1rem; max-width: 46rem; margin-bottom: clamp(2rem, 5vw, 3.5rem); }
  .section-header.is-centered { margin-inline: auto; text-align: center; }
  .section-header p { color: var(--muted); font-size: 1.08rem; }
  .section-pine .section-header p { color: rgb(255 255 255 / .7); }
  .two-col { display: grid; gap: clamp(2rem, 5vw, 5rem); align-items: center; }
  .split-top { display: grid; gap: 1.5rem; align-items: end; }
  .card-grid { display: grid; gap: 1rem; }
  .page-main { min-height: 60vh; }
}

@layer components {
  .skip-link {
    position: fixed;
    top: .5rem;
    left: .5rem;
    z-index: 1000;
    padding: .7rem 1rem;
    color: var(--white);
    background: var(--pine-950);
    border-radius: var(--radius-sm);
    transform: translateY(-150%);
    transition: transform .2s ease;
  }
  .skip-link:focus { transform: translateY(0); }

  .demo-banner {
    position: sticky;
    top: 0;
    z-index: 70;
    min-height: 2.25rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    padding: .35rem .5rem;
    color: var(--paper);
    background: var(--pine-950);
    font-size: clamp(.59rem, 2.2vw, .72rem);
    font-weight: 750;
    letter-spacing: .035em;
    text-align: center;
    text-transform: uppercase;
    white-space: nowrap;
  }
  .demo-banner::before { content: ""; width: .42rem; height: .42rem; background: var(--gold-light); border-radius: 50%; }

  .offline-banner {
    display: none;
    padding: .45rem 1rem;
    color: #682c28;
    background: #f8e9e7;
    font-size: .85rem;
    font-weight: 700;
    text-align: center;
  }
  body[data-offline="true"] .offline-banner { display: block; }

  .site-header {
    position: sticky;
    top: 2.25rem;
    z-index: 60;
    border-bottom: 1px solid rgb(13 71 66 / .1);
    background: rgb(255 253 249 / .93);
    backdrop-filter: blur(16px);
  }
  .nav-shell { min-height: 4.8rem; display: flex; align-items: center; justify-content: space-between; gap: 1rem; }
  .brand { display: inline-flex; align-items: center; gap: .7rem; color: var(--pine-950); text-decoration: none; }
  .brand img { width: 2.7rem; height: 2.7rem; }
  .brand-copy { display: grid; line-height: 1.08; }
  .brand-copy strong { font-family: var(--font-display); font-size: 1.08rem; font-weight: 600; }
  .brand-copy small { color: var(--muted); font-size: .65rem; letter-spacing: .12em; text-transform: uppercase; }
  .menu-toggle {
    width: 2.8rem;
    height: 2.8rem;
    display: grid;
    place-items: center;
    padding: 0;
    color: var(--pine-950);
    background: transparent;
    border: 1px solid var(--line);
    border-radius: 50%;
  }
  .menu-toggle svg { width: 1.25rem; }
  .site-menu {
    position: absolute;
    top: 100%;
    left: 0;
    right: 0;
    display: none;
    padding: .75rem 1rem 1.25rem;
    background: var(--paper);
    border-bottom: 1px solid var(--line);
    box-shadow: var(--shadow-soft);
  }
  .site-menu[data-open="true"] { display: block; }
  .site-nav { display: grid; gap: .15rem; list-style: none; }
  .site-nav a { display: block; padding: .7rem .8rem; color: var(--muted); border-radius: .6rem; font-size: .92rem; font-weight: 650; text-decoration: none; }
  .site-nav a:hover, .site-nav a[aria-current="page"] { color: var(--pine-950); background: var(--pine-50); }
  .site-nav .nav-cta { color: var(--paper); background: var(--pine-800); }
  .site-nav .nav-cta:hover, .site-nav .nav-cta[aria-current="page"] { color: var(--paper); background: var(--pine-700); }

  .hero { padding-block: clamp(3.25rem, 9vw, 7rem); overflow: hidden; }
  .hero-grid { display: grid; gap: 2.5rem; align-items: center; }
  .hero-copy { display: grid; gap: 1.4rem; }
  .hero-copy h1 { max-width: 13ch; }
  .hero-copy .lead { max-width: 41rem; color: var(--muted); font-size: clamp(1.05rem, 2.5vw, 1.25rem); }
  .eyebrow { display: flex; align-items: center; gap: .7rem; color: var(--pine-700); font-size: .75rem; font-weight: 800; letter-spacing: .13em; text-transform: uppercase; }
  .eyebrow::before { content: ""; width: 2rem; height: 1px; background: var(--gold); }
  .section-pine .eyebrow { color: var(--gold-light); }
  .hero-actions, .button-row { display: flex; flex-wrap: wrap; gap: .7rem; align-items: center; }
  .button {
    min-height: 3rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    padding: .72rem 1.15rem;
    color: var(--paper);
    background: var(--pine-800);
    border: 1px solid var(--pine-800);
    border-radius: 999px;
    box-shadow: 0 .45rem 1.1rem rgb(13 71 66 / .14);
    font-size: .92rem;
    font-weight: 750;
    line-height: 1.2;
    text-decoration: none;
    transition: transform .18s ease, background .18s ease, box-shadow .18s ease;
  }
  .button:hover { background: var(--pine-700); box-shadow: 0 .65rem 1.5rem rgb(13 71 66 / .2); transform: translateY(-1px); }
  .button.is-secondary { color: var(--pine-800); background: transparent; box-shadow: none; }
  .button.is-secondary:hover { background: var(--pine-50); }
  .button.is-quiet { min-height: 2.55rem; padding: .55rem .9rem; color: var(--pine-800); background: var(--pine-50); border-color: var(--pine-100); box-shadow: none; }
  .button.is-danger { color: #752f2a; background: var(--rose-light); border-color: #edcbc7; box-shadow: none; }
  .button.is-small { min-height: 2.45rem; padding: .5rem .85rem; font-size: .84rem; }
  button.button:disabled { cursor: not-allowed; opacity: .55; transform: none; }

  .hero-visual { position: relative; min-height: 25rem; }
  .hero-orbit { position: absolute; inset: 1rem 0 0 1rem; border: 1px solid var(--gold-light); border-radius: 48% 52% 44% 56% / 55% 42% 58% 45%; transform: rotate(-6deg); }
  .hero-panel {
    position: absolute;
    inset: 2.5rem 1rem 1rem 0;
    display: grid;
    align-content: space-between;
    padding: 1.5rem;
    color: var(--paper);
    background: var(--pine-800);
    border-radius: 45% 55% 25% 24% / 18% 22% 12% 13%;
    box-shadow: var(--shadow-soft);
    overflow: hidden;
  }
  .hero-panel::after { position: absolute; right: -5rem; bottom: -6rem; width: 18rem; height: 18rem; content: ""; border: 1px solid rgb(255 255 255 / .16); border-radius: 50%; box-shadow: 0 0 0 2.7rem rgb(255 255 255 / .04), 0 0 0 5.4rem rgb(255 255 255 / .03); }
  .hero-panel-top { position: relative; z-index: 1; display: flex; justify-content: space-between; gap: 1rem; }
  .hero-panel .mini-label { color: var(--gold-light); font-size: .7rem; font-weight: 800; letter-spacing: .12em; text-transform: uppercase; }
  .hero-panel-mark { width: 3.6rem; height: 3.6rem; display: grid; place-items: center; background: rgb(255 255 255 / .1); border: 1px solid rgb(255 255 255 / .17); border-radius: 50%; }
  .hero-panel-mark svg { width: 1.7rem; }
  .hero-appointment { position: relative; z-index: 1; width: min(100%, 22rem); padding: 1.2rem; color: var(--ink); background: var(--paper); border-radius: var(--radius-lg); box-shadow: var(--shadow-card); }
  .hero-appointment small { color: var(--muted); font-weight: 700; }
  .hero-appointment strong { display: block; margin-block: .25rem .55rem; font-family: var(--font-display); font-size: 1.45rem; font-weight: 500; }
  .mini-meta { display: flex; flex-wrap: wrap; gap: .4rem; color: var(--pine-700); font-size: .76rem; font-weight: 700; }
  .mini-meta span { padding: .25rem .5rem; background: var(--pine-50); border-radius: 999px; }
  .float-note { position: absolute; right: 0; bottom: .25rem; z-index: 2; max-width: 11rem; padding: .8rem 1rem; color: var(--ink); background: var(--gold-light); border-radius: 1rem 1rem .2rem 1rem; box-shadow: var(--shadow-card); font-size: .78rem; font-weight: 750; line-height: 1.35; }

  .trust-strip { padding-block: 1.4rem; border-block: 1px solid var(--line); background: rgb(255 253 249 / .7); }
  .trust-list { display: grid; gap: .9rem; list-style: none; }
  .trust-list li { display: flex; align-items: center; gap: .65rem; color: var(--muted); font-size: .85rem; }
  .trust-list strong { font-family: var(--font-display); font-size: 1.55rem; font-weight: 500; }
  .trust-list span { display: block; line-height: 1.25; }

  .feature-card, .service-card, .team-card, .location-card, .info-card {
    position: relative;
    padding: clamp(1.25rem, 3vw, 1.75rem);
    background: var(--white);
    border: 1px solid var(--line);
    border-radius: var(--radius-lg);
    box-shadow: 0 .2rem 0 rgb(13 71 66 / .03);
  }
  .feature-card { display: grid; gap: 1rem; }
  .feature-number { width: 2.4rem; height: 2.4rem; display: grid; place-items: center; color: var(--pine-800); background: var(--pine-50); border-radius: 50%; font-family: var(--font-display); font-size: 1.15rem; }
  .feature-card p, .service-card p, .team-card p, .location-card p, .info-card p { color: var(--muted); }
  .text-link { display: inline-flex; align-items: center; gap: .35rem; padding: 0; color: var(--pine-700); background: transparent; border: 0; font-size: .9rem; font-weight: 750; text-underline-offset: .2rem; }

  .service-card { min-height: 17rem; display: flex; flex-direction: column; gap: .9rem; overflow: hidden; }
  .service-card::before { position: absolute; top: -2rem; right: -2rem; width: 7rem; height: 7rem; content: ""; border: 1px solid var(--gold-light); border-radius: 50%; }
  .service-card .service-index { color: var(--gold); font-family: var(--font-display); font-size: 1rem; }
  .service-card .service-meta { margin-top: auto; padding-top: 1rem; color: var(--pine-700); border-top: 1px solid var(--line); font-size: .8rem; font-weight: 750; }

  .journey { display: grid; gap: 0; counter-reset: journey; }
  .journey-step { position: relative; display: grid; grid-template-columns: 2.75rem 1fr; gap: 1rem; padding-bottom: 2rem; counter-increment: journey; }
  .journey-step::before { width: 2.75rem; height: 2.75rem; z-index: 1; display: grid; place-items: center; content: counter(journey, decimal-leading-zero); color: var(--paper); background: var(--pine-800); border-radius: 50%; font-family: var(--font-display); font-size: .9rem; }
  .journey-step:not(:last-child)::after { position: absolute; top: 2.75rem; bottom: 0; left: 1.34rem; width: 1px; content: ""; background: var(--pine-100); }
  .journey-step p { margin-top: .35rem; color: var(--muted); }

  .page-hero { padding-block: clamp(3.5rem, 8vw, 6rem); border-bottom: 1px solid var(--line); }
  .page-hero-grid { display: grid; gap: 2rem; align-items: end; }
  .page-hero h1 { max-width: 13ch; }
  .page-hero .lead { max-width: 41rem; color: var(--muted); font-size: clamp(1.05rem, 2vw, 1.25rem); }
  .page-kicker { align-self: stretch; display: flex; align-items: flex-end; justify-content: flex-end; }
  .page-kicker-card { width: min(100%, 20rem); padding: 1.2rem; background: var(--pine-50); border-radius: var(--radius-lg); }
  .page-kicker-card strong { display: block; margin-bottom: .25rem; font-family: var(--font-display); font-size: 1.2rem; }
  .page-kicker-card p { color: var(--muted); font-size: .86rem; }

  .team-card { display: grid; gap: 1rem; }
  .team-avatar { width: 4.25rem; height: 4.25rem; display: grid; place-items: center; color: var(--paper); background: var(--pine-800); border-radius: 46% 54% 54% 46% / 47% 44% 56% 53%; font-family: var(--font-display); font-size: 1.25rem; }
  .tag { width: fit-content; display: inline-flex; align-items: center; padding: .28rem .6rem; color: var(--pine-700); background: var(--pine-50); border-radius: 999px; font-size: .72rem; font-weight: 800; }
  .team-card .branch-list { display: flex; flex-wrap: wrap; gap: .35rem; padding-top: .75rem; border-top: 1px solid var(--line); list-style: none; }
  .team-card .branch-list li { color: var(--muted); font-size: .8rem; }
  .team-card .branch-list li + li::before { content: "·"; margin-right: .35rem; }

  .location-card { display: grid; gap: 1.25rem; }
  .location-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; }
  .location-code { color: var(--gold); font-family: var(--font-display); font-size: 2.4rem; line-height: 1; }
  .hours-list { display: grid; gap: .35rem; list-style: none; }
  .hours-list li { display: flex; justify-content: space-between; gap: 1rem; padding-block: .4rem; color: var(--muted); border-bottom: 1px solid var(--line); font-size: .86rem; }
  .hours-list li:last-child { border-bottom: 0; }

  .faq-list { display: grid; gap: .75rem; }
  .faq {
    background: var(--white);
    border: 1px solid var(--line);
    border-radius: var(--radius-md);
    overflow: clip;
  }
  .faq summary { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1.15rem 1.25rem; color: var(--pine-950); cursor: pointer; font-family: var(--font-display); font-size: 1.12rem; font-weight: 600; list-style: none; }
  .faq summary::-webkit-details-marker { display: none; }
  .faq summary::after { width: 1.7rem; height: 1.7rem; flex: 0 0 auto; display: grid; place-items: center; content: "+"; color: var(--pine-700); background: var(--pine-50); border-radius: 50%; font-family: var(--font-body); font-size: 1.1rem; }
  .faq[open] summary::after { content: "−"; }
  .faq p { padding: 0 1.25rem 1.25rem; color: var(--muted); }

  .notice-box { padding: 1.2rem 1.3rem; color: var(--pine-950); background: var(--pine-50); border-left: 3px solid var(--pine-700); border-radius: 0 var(--radius-md) var(--radius-md) 0; }
  .notice-box.is-warning { color: #692f2a; background: var(--rose-light); border-color: var(--rose); }
  .notice-box p + p { margin-top: .5rem; }

  .form-card { padding: clamp(1.25rem, 4vw, 2rem); background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-lg); box-shadow: var(--shadow-card); }
  .form-card h2 { margin-bottom: .4rem; font-size: clamp(1.75rem, 4vw, 2.35rem); }
  .form-card > p { margin-bottom: 1.5rem; color: var(--muted); }
  .form-grid { display: grid; gap: 1rem; }
  .field { display: grid; gap: .4rem; }
  .field > span, .field-label { color: var(--ink); font-size: .84rem; font-weight: 750; }
  .field-hint { color: var(--muted); font-size: .74rem; font-weight: 500; }
  input, select, textarea {
    width: 100%;
    min-height: 3rem;
    padding: .72rem .8rem;
    color: var(--ink);
    background: var(--paper);
    border: 1px solid #bcc8c4;
    border-radius: var(--radius-sm);
    transition: border .15s ease, box-shadow .15s ease;
  }
  textarea { min-height: 6.5rem; resize: vertical; }
  input:hover, select:hover, textarea:hover { border-color: var(--pine-700); }
  input:focus, select:focus, textarea:focus { border-color: var(--pine-700); outline: 0; box-shadow: 0 0 0 3px rgb(23 93 86 / .13); }
  input:disabled, select:disabled { color: var(--muted); background: #f2f3ef; cursor: not-allowed; }
  .form-status { min-height: 1.6rem; color: var(--muted); font-size: .86rem; font-weight: 650; }
  .form-status.is-error { color: var(--rose); }
  .form-status.is-success { color: var(--success); }
  .form-status.is-loading::before { content: ""; width: .75rem; height: .75rem; display: inline-block; margin-right: .45rem; border: 2px solid var(--pine-100); border-top-color: var(--pine-700); border-radius: 50%; animation: spin .7s linear infinite; }
  .appointment-layout { display: grid; gap: 1.2rem; align-items: start; }
  .appointment-summary { position: sticky; top: 7rem; padding: 1.4rem; color: rgb(255 255 255 / .78); background: var(--pine-950); border-radius: var(--radius-lg); }
  .appointment-summary h2, .appointment-summary h3, .appointment-summary strong { color: var(--paper); }
  .appointment-summary h2 { font-size: 1.65rem; }
  .summary-list { display: grid; gap: .8rem; margin-block: 1.25rem; list-style: none; }
  .summary-list li { display: grid; grid-template-columns: 1.25rem 1fr; gap: .55rem; align-items: start; font-size: .86rem; }
  .summary-list svg { width: 1.05rem; margin-top: .22rem; color: var(--gold-light); }
  .summary-line { display: block; color: var(--paper); font-weight: 700; }
  .result-card { display: none; margin-top: 1rem; padding: 1.25rem; background: var(--success-light); border: 1px solid #badcce; border-radius: var(--radius-md); }
  .result-card[data-visible="true"] { display: block; }
  .reference { display: inline-block; margin-block: .65rem; padding: .45rem .65rem; color: var(--pine-950); background: var(--white); border: 1px dashed var(--pine-700); border-radius: .45rem; font-family: ui-monospace, SFMono-Regular, Consolas, monospace; font-weight: 800; letter-spacing: .04em; }
  .lookup-card { margin-top: 1.25rem; }
  .lookup-result { margin-top: 1rem; }
  .appointment-detail { display: grid; gap: .8rem; padding: 1rem; background: var(--cream); border-radius: var(--radius-md); }
  .appointment-detail dl { display: grid; grid-template-columns: max-content 1fr; gap: .35rem .8rem; margin: 0; font-size: .86rem; }
  .appointment-detail dt { color: var(--muted); }
  .appointment-detail dd { margin: 0; font-weight: 700; }

  .site-footer { padding-block: 3rem; color: rgb(255 255 255 / .72); background: var(--pine-950); }
  .footer-grid { display: grid; gap: 2rem; }
  .site-footer .brand { color: var(--paper); }
  .site-footer .brand-copy strong { color: var(--paper); }
  .site-footer .brand-copy small { color: rgb(255 255 255 / .55); }
  .footer-copy { max-width: 29rem; margin-top: .85rem; font-size: .85rem; }
  .footer-links { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .5rem 1.2rem; list-style: none; }
  .footer-links a { color: rgb(255 255 255 / .72); font-size: .85rem; text-underline-offset: .2rem; }
  .footer-bottom { display: flex; flex-wrap: wrap; justify-content: space-between; gap: .6rem 1.25rem; margin-top: 2rem; padding-top: 1.2rem; border-top: 1px solid rgb(255 255 255 / .15); font-size: .72rem; }

  .chat-launcher {
    position: fixed;
    right: max(1rem, env(safe-area-inset-right));
    bottom: max(1rem, env(safe-area-inset-bottom));
    z-index: 90;
    min-height: 3.4rem;
    display: flex;
    align-items: center;
    gap: .65rem;
    padding: .65rem 1rem .65rem .7rem;
    color: var(--paper);
    background: var(--pine-800);
    border: 0;
    border-radius: 999px;
    box-shadow: 0 1rem 2.5rem rgb(6 47 44 / .28);
    font-size: .88rem;
    font-weight: 800;
  }
  .chat-launcher-icon { width: 2rem; height: 2rem; display: grid; place-items: center; color: var(--pine-950); background: var(--gold-light); border-radius: 50%; }
  .chat-launcher-icon svg { width: 1.1rem; }
  .chat-panel {
    position: fixed;
    right: max(1rem, env(safe-area-inset-right));
    bottom: max(5rem, calc(5rem + env(safe-area-inset-bottom)));
    z-index: 90;
    width: min(25rem, calc(100vw - 2rem));
    height: min(39rem, calc(100dvh - 8.75rem));
    display: none;
    grid-template-rows: auto 1fr auto;
    background: var(--paper);
    border: 1px solid var(--line);
    border-radius: var(--radius-lg);
    box-shadow: 0 1.5rem 5rem rgb(6 47 44 / .25);
    overflow: hidden;
  }
  .chat-panel[data-open="true"] { display: grid; animation: chat-in .2s ease-out; }
  body[data-retell-enabled="true"] .chat-launcher { right: auto; left: max(1rem, env(safe-area-inset-left)); }
  body[data-retell-enabled="true"] .chat-panel { right: auto; left: max(1rem, env(safe-area-inset-left)); }
  .chat-header { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: .95rem 1rem; color: var(--paper); background: var(--pine-950); }
  .chat-agent { display: flex; align-items: center; gap: .65rem; }
  .chat-agent-mark { width: 2.3rem; height: 2.3rem; display: grid; place-items: center; color: var(--pine-950); background: var(--gold-light); border-radius: 50%; font-family: var(--font-display); font-weight: 700; }
  .chat-agent strong { display: block; color: var(--paper); font-size: .9rem; line-height: 1.2; }
  .chat-agent span { display: block; color: rgb(255 255 255 / .66); font-size: .68rem; }
  .chat-close { width: 2.3rem; height: 2.3rem; display: grid; place-items: center; padding: 0; color: var(--paper); background: transparent; border: 1px solid rgb(255 255 255 / .25); border-radius: 50%; }
  .chat-close svg { width: 1rem; }
  .chat-messages { min-height: 0; display: flex; flex-direction: column; gap: .7rem; padding: 1rem; overflow-y: auto; overscroll-behavior: contain; background: linear-gradient(180deg, var(--cream) 0, var(--paper) 45%); }
  .chat-message { max-width: 86%; padding: .68rem .82rem; border-radius: .9rem .9rem .9rem .25rem; color: var(--ink); background: var(--white); border: 1px solid var(--line); font-size: .84rem; line-height: 1.45; white-space: pre-line; }
  .chat-message.is-user { align-self: flex-end; color: var(--paper); background: var(--pine-700); border-color: var(--pine-700); border-radius: .9rem .9rem .25rem .9rem; }
  .chat-message.is-system { max-width: 100%; align-self: center; padding: .4rem .65rem; color: var(--muted); background: transparent; border: 0; font-size: .68rem; text-align: center; }
  .chat-typing { display: inline-flex; gap: .22rem; align-items: center; }
  .chat-typing i { width: .35rem; height: .35rem; background: var(--muted); border-radius: 50%; animation: typing 1s infinite alternate; }
  .chat-typing i:nth-child(2) { animation-delay: .2s; }
  .chat-typing i:nth-child(3) { animation-delay: .4s; }
  .chat-options { display: flex; flex-wrap: wrap; gap: .4rem; margin-top: -.2rem; }
  .chat-option { min-height: 2.35rem; padding: .48rem .7rem; color: var(--pine-700); background: var(--white); border: 1px solid var(--pine-100); border-radius: 999px; font-size: .75rem; font-weight: 750; }
  .chat-option:hover { background: var(--pine-50); }
  .chat-composer { padding: .75rem; background: var(--white); border-top: 1px solid var(--line); }
  .chat-form { display: grid; grid-template-columns: 1fr 2.75rem; gap: .45rem; }
  .chat-form input { min-height: 2.75rem; font-size: .84rem; }
  .chat-send { width: 2.75rem; height: 2.75rem; display: grid; place-items: center; padding: 0; color: var(--paper); background: var(--pine-800); border: 0; border-radius: 50%; }
  .chat-send svg { width: 1.1rem; }
  .chat-disclaimer { margin-top: .4rem; color: var(--muted); font-size: .61rem; text-align: center; }

  .admin-body { background: #f2f4f1; }
  .admin-login { min-height: calc(100vh - 2.25rem); display: grid; place-items: center; padding: 1.25rem; }
  .login-card { width: min(100%, 27rem); padding: clamp(1.5rem, 5vw, 2.25rem); background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-lg); box-shadow: var(--shadow-soft); }
  .login-card .brand { margin-bottom: 2rem; }
  .login-card h1 { margin-bottom: .6rem; font-size: clamp(2.1rem, 7vw, 3rem); }
  .login-card > p { margin-bottom: 1.5rem; color: var(--muted); }
  .login-card form { display: grid; gap: 1rem; }
  .admin-app { min-height: calc(100vh - 2.25rem); display: none; }
  .admin-app[data-visible="true"] { display: grid; grid-template-columns: minmax(0, 1fr); }
  .admin-sidebar { min-width: 0; max-width: 100vw; padding: 1rem; color: rgb(255 255 255 / .72); background: var(--pine-950); overflow: hidden; }
  .admin-sidebar .brand { color: var(--paper); }
  .admin-sidebar .brand-copy strong { color: var(--paper); }
  .admin-sidebar .brand-copy small { color: rgb(255 255 255 / .52); }
  .admin-nav { width: 100%; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: .35rem; margin-top: 1rem; padding-bottom: .25rem; list-style: none; }
  .admin-tab { min-height: 2.6rem; display: flex; align-items: center; justify-content: center; gap: .45rem; padding: .55rem .5rem; color: rgb(255 255 255 / .72); background: transparent; border: 0; border-radius: .6rem; font-size: .78rem; font-weight: 700; white-space: nowrap; }
  .admin-tab:hover, .admin-tab[aria-selected="true"] { color: var(--paper); background: rgb(255 255 255 / .1); }
  .admin-tab svg { width: 1.05rem; }
  .admin-exit { margin-top: .75rem; }
  .admin-main { min-width: 0; padding: 1rem; }
  .admin-topbar { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; margin-bottom: 1.5rem; }
  .admin-topbar h1 { font-size: clamp(2rem, 5vw, 3rem); }
  .admin-topbar p { color: var(--muted); font-size: .85rem; }
  .admin-panel[hidden] { display: none; }
  .metric-grid { display: grid; gap: .8rem; }
  .metric { padding: 1rem; background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-md); }
  .metric-label { display: block; color: var(--muted); font-size: .74rem; font-weight: 750; }
  .metric-value { display: block; margin-block: .25rem; color: var(--pine-950); font-family: var(--font-display); font-size: 2.15rem; line-height: 1; }
  .metric-note { display: block; color: var(--muted); font-size: .69rem; }
  .admin-grid { display: grid; gap: 1rem; margin-top: 1rem; }
  .admin-card { min-width: 0; padding: 1rem; background: var(--white); border: 1px solid var(--line); border-radius: var(--radius-md); }
  .admin-card-header { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: .7rem; margin-bottom: 1rem; }
  .admin-card h2 { font-family: var(--font-body); font-size: 1rem; font-weight: 800; letter-spacing: 0; }
  .admin-card p { color: var(--muted); font-size: .82rem; }
  .filter-bar { display: grid; gap: .6rem; margin-bottom: 1rem; }
  .filter-bar input, .filter-bar select { min-height: 2.6rem; font-size: .8rem; }
  .table-wrap { max-width: 100%; overflow-x: auto; }
  .data-table { width: 100%; border-collapse: collapse; font-size: .78rem; }
  .data-table th { padding: .65rem .7rem; color: var(--muted); border-bottom: 1px solid var(--line); font-size: .68rem; font-weight: 800; letter-spacing: .04em; text-align: left; text-transform: uppercase; white-space: nowrap; }
  .data-table td { padding: .75rem .7rem; border-bottom: 1px solid #e8ebe8; vertical-align: middle; }
  .data-table tr:last-child td { border-bottom: 0; }
  .data-table select, .data-table input { min-width: 8rem; min-height: 2.25rem; padding: .4rem .55rem; font-size: .75rem; }
  .status-pill { display: inline-flex; padding: .22rem .48rem; color: var(--pine-700); background: var(--pine-50); border-radius: 999px; font-size: .66rem; font-weight: 800; white-space: nowrap; }
  .status-pill.is-cancelled { color: #7c3731; background: var(--rose-light); }
  .empty-state { padding: 2rem 1rem; color: var(--muted); text-align: center; }
  .activity-list { display: grid; gap: .8rem; list-style: none; }
  .activity-item { display: grid; grid-template-columns: .65rem 1fr; gap: .65rem; align-items: start; font-size: .8rem; }
  .activity-dot { width: .55rem; height: .55rem; margin-top: .4rem; background: var(--gold); border-radius: 50%; }
  .activity-item p { color: var(--ink); }
  .activity-item time { color: var(--muted); font-size: .68rem; }
  .bar-chart { display: grid; gap: .8rem; }
  .bar-row { display: grid; grid-template-columns: 5rem 1fr 2rem; gap: .6rem; align-items: center; color: var(--muted); font-size: .75rem; }
  .bar-track { height: .55rem; background: var(--cream); border-radius: 999px; overflow: hidden; }
  .bar-fill { height: 100%; background: var(--pine-700); border-radius: inherit; }
  .danger-zone { border-color: #edcbc7; }
  .danger-zone h2 { color: #752f2a; }
  .admin-notice { margin-bottom: 1rem; }
  .mobile-data-list { display: none; gap: .7rem; }
  .mobile-data-card { display: grid; gap: .55rem; padding: .9rem; background: var(--paper); border: 1px solid var(--line); border-radius: .75rem; font-size: .8rem; }
  .mobile-data-card header { display: flex; justify-content: space-between; gap: .7rem; }
  .mobile-data-card dl { display: grid; grid-template-columns: max-content 1fr; gap: .25rem .65rem; margin: 0; }
  .mobile-data-card dt { color: var(--muted); }
  .mobile-data-card dd { margin: 0; font-weight: 650; }
  .admin-toast { position: fixed; right: 1rem; top: 3.4rem; z-index: 120; width: min(22rem, calc(100% - 2rem)); display: none; padding: .8rem 1rem; color: var(--paper); background: var(--pine-950); border-radius: .75rem; box-shadow: var(--shadow-soft); font-size: .82rem; font-weight: 700; }
  .admin-toast[data-visible="true"] { display: block; animation: chat-in .2s ease-out; }
  .admin-toast.is-error { background: #752f2a; }
  .admin-dialog { width: min(calc(100% - 2rem), 36rem); padding: 1.25rem; color: var(--ink); background: var(--paper); border: 1px solid var(--line); border-radius: var(--radius-lg); box-shadow: var(--shadow-soft); }
  .admin-dialog::backdrop { background: rgb(6 47 44 / .55); backdrop-filter: blur(3px); }
  .admin-dialog-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; margin-bottom: 1.25rem; }
  .admin-dialog-header h2 { font-size: 2rem; }
  .admin-dialog-header p { color: var(--muted); font-size: .82rem; }

  [data-reveal] { opacity: 0; transform: translateY(1rem); transition: opacity .55s ease, transform .55s ease; }
  [data-reveal][data-visible="true"] { opacity: 1; transform: none; }
}

@layer utilities {
  .sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0, 0, 0, 0) !important; white-space: nowrap !important; border: 0 !important; }
  .muted { color: var(--muted); }
  .mt-1 { margin-top: 1rem; }
  .mt-2 { margin-top: 2rem; }
  .stack { display: grid; gap: 1rem; }
  .stack-sm { display: grid; gap: .6rem; }
  .full-width { width: 100%; }
  .desktop-only { display: none; }
}

@layer responsive {
  @media (min-width: 36rem) {
    .container { width: min(calc(100% - 3rem), var(--content)); }
    .narrow { width: min(calc(100% - 3rem), 48rem); }
    .card-grid, .metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .trust-list { grid-template-columns: repeat(3, 1fr); }
    .trust-list li + li { padding-left: 1rem; border-left: 1px solid var(--line); }
    .form-grid.is-two { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .form-grid.is-two .full { grid-column: 1 / -1; }
    .filter-bar { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .footer-grid { grid-template-columns: 1.4fr 1fr; }
  }

  @media (min-width: 48rem) {
    .hero-grid { grid-template-columns: minmax(0, 1.1fr) minmax(20rem, .9fr); }
    .hero-visual { min-height: 32rem; }
    .hero-panel { inset: 2rem 2rem 1rem 0; padding: 2rem; }
    .float-note { right: 0; bottom: 2.5rem; }
    .card-grid.is-three { grid-template-columns: repeat(3, minmax(0, 1fr)); }
    .card-grid.is-four { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .two-col { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .split-top, .page-hero-grid { grid-template-columns: minmax(0, 1.35fr) minmax(15rem, .65fr); }
    .appointment-layout { grid-template-columns: minmax(0, 1.45fr) minmax(17rem, .55fr); }
    .metric-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); }
    .admin-grid.is-two { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .filter-bar { grid-template-columns: repeat(4, minmax(0, 1fr)); }
    .desktop-only { display: initial; }
  }

  @media (min-width: 64rem) {
    .menu-toggle { display: none; }
    .site-menu { position: static; display: block; padding: 0; background: transparent; border: 0; box-shadow: none; }
    .site-nav { display: flex; align-items: center; gap: .05rem; }
    .site-nav a { padding: .55rem .65rem; font-size: .8rem; }
    .site-nav .nav-cta { margin-left: .4rem; padding-inline: .95rem; border-radius: 999px; }
    .card-grid.is-four { grid-template-columns: repeat(4, minmax(0, 1fr)); }
    .admin-app[data-visible="true"] { grid-template-columns: 14.5rem minmax(0, 1fr); }
    .admin-sidebar { position: sticky; top: 0; height: calc(100vh - 2.25rem); display: flex; flex-direction: column; padding: 1.25rem; }
    .admin-nav { grid-template-columns: 1fr; margin-top: 2rem; }
    .admin-tab { width: 100%; justify-content: flex-start; padding-inline: .75rem; font-size: .83rem; }
    .admin-exit { margin-top: auto; }
    .admin-main { padding: 2rem; }
  }

  @media (max-width: 39.99rem) {
    .brand-copy strong { font-size: .98rem; }
    .brand-copy small { font-size: .58rem; }
    .hero-actions .button, .button-row .button { width: 100%; }
    .chat-launcher span:not(.chat-launcher-icon) { display: none; }
    .chat-launcher { width: 3.5rem; height: 3.5rem; padding: .7rem; }
    .chat-launcher-icon { width: 2.1rem; height: 2.1rem; }
    .chat-panel { right: .5rem; bottom: 4.75rem; width: calc(100vw - 1rem); height: min(38rem, calc(100dvh - 7.6rem)); }
    .data-table { display: none; }
    .mobile-data-list { display: grid; }
    .appointment-detail dl { grid-template-columns: 1fr; gap: .05rem; }
    .appointment-detail dd { margin-bottom: .45rem; }
    .location-top { display: grid; }
  }

  @media (max-width: 22rem) {
    .container, .narrow { width: min(calc(100% - 1.25rem), var(--content)); }
    .nav-shell { min-height: 4.3rem; }
    .brand img { width: 2.35rem; height: 2.35rem; }
    .brand-copy small { display: none; }
    .hero { padding-top: 2.5rem; }
    .hero-visual { min-height: 22rem; }
    .hero-panel { inset: 1.5rem .5rem .5rem 0; padding: 1.1rem; }
    .float-note { right: 0; max-width: 9rem; }
    .demo-banner { gap: .3rem; letter-spacing: .015em; }
  }

  @media (prefers-reduced-motion: reduce) {
    *, *::before, *::after { scroll-behavior: auto !important; animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
    [data-reveal] { opacity: 1; transform: none; }
  }

  @media print {
    .demo-banner, .site-header, .chat-launcher, .chat-panel, .site-footer { display: none !important; }
    body { background: #fff; }
    .section, .page-hero { padding-block: 1.5rem; }
  }
}

@keyframes spin { to { transform: rotate(1turn); } }
@keyframes typing { from { opacity: .35; transform: translateY(0); } to { opacity: 1; transform: translateY(-.18rem); } }
@keyframes chat-in { from { opacity: 0; transform: translateY(.6rem) scale(.98); } to { opacity: 1; transform: none; } }